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Frequently asked clinic questions:


Will my family doctor get a copy of my visit to your clinics?


Yes, with your permission we will fax a copy of your walk in visit to your family physician. As well, if we order any investigations during your walk in encounter we will request that a copy of the result be sent to your family physician. This allows for good continuity in your medical care by keeping your family physician informed of any medical treatments that are initiated at one of our clinics.


Can I get a family physician at the Ravines Medical Group clinics?


Yes, several of our locations have physicians with their family practices at the clinic and some of these family physicians are accepting NEW patients into their practice. Refer to 'Our Clinics' page for details about which locations have family practices that are accepting NEW patients.


Who can be seen and assessed at the Ravines clinics?


Anyone with a health concern or illness can be treated at the Ravines Medical Group clinics. As mentioned, if you have a family doctor a copy of your clinic chart will be forwarded to them with your permission.


Do I need an appointment?


Patients may call for a same day appointment anytime after 8:00am during the weekdays. On the weekends and Holidays, you may call to make an appointment one hour before each clinic opens. However, you may also simply walk in during walk-in hours to be seen by the physician. Calling ahead to make a same day appointment might save you some time when the clinics are busy as you will have a time slot reserved for you before you arrive at the clinic.


Do I have to pay to see a physician


No, these are not private medical clinics. Most of the medical services offered at the Ravines Medical Group clinics are covered under your provincial medical plan (MSI) so it is important that you bring your Health Card with you. There are some services that we offer that are not covered by MSI. In these cases, a fee will be applied. See cost services here.


If I have a cut that needs stitches, can I receive these at one of your clinics?


Yes, suturing of minor, uncomplicated lacerations is available at all of our clinics. However, it is recommended that you call ahead to the clinic that you would like to visit just to be sure that the physician on duty is able to suture your laceration. There is a small $20.00 fee that is charged to the patient to perform this service.


Do you have a question that isn't answered above?

Contact us with your question, we'll do our best to answer it.


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